Our Corporate Social Responsibility

Our core values and pillars of corporate social responsibility (CSR) are central to our mission and operations. The values we hold dear include being respectful and treating everything around us with care, being proud, happy and always deliver what we promise, and being bold and brave in trying new things. 

These values directly influence our four key CSR pillars: our environment, our workplace, our community, and our charitable support. By integrating respect and care, we ensure our environmental efforts are sustainable and conscientious. Our commitment to pride and happiness fosters a positive workplace. Boldness and innovation drive impactful community projects and meaningful charitable initiatives. These efforts are recognised by our silver ESG rating and our award nomination for Best Workplace, reflecting our dedication to high standards in environmental, social, and governance practices.

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Our Workplace

We are committed to the well-being and continual development of our people and to training our workforce, where employees are appreciated, valued and given regular feedback so that each employee has a clear understanding of their role and how they contribute to the business.

We operate a meritocracy, where all employees are recognised and rewarded on the basis of their performance, effort, contribution and achievements. We expect our employees to act respectfully towards one another and exercise a high standard of business practice and workmanship. We support diversity, fairness and equal opportunities and aim to involve and consult regularly with employees as to the direction of the business.

Our Enviroment

We have implemented an environmental policy appropriate to our business. We are aware of our environmental impact as a business and have taken and continue to take appropriate steps to mitigate that impact, including setting environmental objectives and targets, implementing procedures and providing training so employees and contractors understand their environmental responsibilities and can seek to improve our environmental performance.

We aim to create and maintain strong relationships with key suppliers and contractors. We aim to choose suppliers that share our ethos in relation to employment practices, quality and environmental controls. This will be communicated to all suppliers and potential suppliers.

Our Community

We recognise and understand the significance of the local community within which we operate. We aim to enhance our contribution to the community by being sensitive to the needs of local people and groups and promoting ethical and socially responsible trading.

We aim to build long term relationships with all our customers and other stakeholders by understanding their objectives as they evolve over time and meeting their needs. We aim to give fair value, consistent quality and reliability. We aim to have the highest professional and ethical standards and will be honest, open and transparent in all our dealings with customers.

Our Charitable Support

We are proud to support local charities and give back to the communities in which we operate. By actively engaging in community initiatives and fostering strong relationships with local charities, we aim to make a meaningful impact and contribute to the wellbeing and development of our communities. Through these efforts, we strive to create a positive and lasting difference in the lives of those we serve.

We have raised XX for XX over the last XX.

Our Goals

Our Continued commitment to improving our CSR for 2024 are:

✅Establish a cross-functional CSR Project Team
✅Establish carbon footprint and set realistic reduction targets
✅Full review of packaging materials & set reduction targets
✅Review own brand product range and reduce the use of single-use plastic
✅Introduce ‘Tree planting’ initiative to help sequester CO2 emissions
✅Resubmission to achieve ‘Gold’ accreditation within 12 months

Charitable image collage